Services
Starter Packages
Ticketing Foundations
- Box office setup and processes
- Event mapping and online listing support
- Presale/onsale strategy basics
Customer Experience Essentials
- Streamlined fan communications
- Branding integration across the ticketing journey
- Best practices for positive event-day experiences
Growth Packages
Ticketing Strategy & Optimization
- Advanced presale/onsale planning
- Scaling the house, holds, and dynamic pricing
- Papering events strategically when needed
Marketing & Loyalty Development
- Loyalty marketing aligned with ticketing
- Digital marketing strategy unique to live events
- Audience segmentation and retention tactics
Communications & Branding Alignment
- Cohesive messaging for fans, followers, and ticket holders
- Digital + onsite communications strategy
- Building brand consistency across all customer touchpoints
Premium Packages
Data-Driven Insights & Trend Analysis
- Analyzing ticketing trends and sales data
- Pivot strategies to optimize performance
- ROI measurement for marketing and ticketing campaigns
Project Management & Executive Strategy
- End-to-end oversight of major ticketing projects
- Process and procedure creation for large teams
- Cross-functional coordination (venues, promoters, credit card partners, content creators, etc.) Insider perspective from 25+ years in ticketing, venues, and branding
